ADVIZOR Analyst 5.9 Release Notes

April 1, 2012

ADVIZOR Solutions, Inc Copyright 2000 - 2012, ADVIZOR Solutions, Inc. All Rights Reserved

This file contains product information for ADVIZOR Analyst 5.9 products. These release notes are available in the User Guide available from ADVIZOR Analyst as well as in the install directory for the product(s) you have installed.

Index

  • Instructional videos are available online.
  • New in this Release
  • Known Problems and Hints
  • Technical Support

New in this Release

Features and Enhancements

The R5.9 version provides these new features:

  • Apple iPads may now be used as clients of ADVIZOR Server. See the Implementation Guide (in the installation directory) for how to configure your ADVIZOR Server for this support. The Implementation Guide also describes how to obtain the Apple IOS application for use on the iPad.

Defects

Approximately 20 existing defects have been fixed.

Known Problems and Hints

  • All projects created with a version of ADVIZOR Analyst before R5.6 must be re-published to ADVIZOR Server
  • See the Implementation Guide if you are using adv2advm.
  • Only install ADVIZOR Server to the default location on the "C" drive. Installing to another location will cause publishing to the server to not work.
  • Existing Navigation Panes must be migrated from HTML format to RTF. If you originally created the Navigation Panes in Microsoft Word (or another text editor that will also write RTF files), you can re-write the files and then go to the Page Properties dialog in ADVIZOR Analyst and load the new file. If you do not have the source files, you can create them like this:
    • Go to each Navigation Pane in ADVIZOR Analyst.
    • Right click in the Navigation Pane and select "Select All" from the popup menu. Right click again and select "Copy" from the popup menu. This copies the current pane contents to the system clipboard.
    • Open a text editor such as Microsoft Word and paste from the clipboard.
    • Save the pane contents to a file of type "RTF".
    • Go to the Page Properties in ADVIZOR Analyst for each page with Navigation Panes and load the new files.
    • If you are using Microsoft Word, make sure that the Paragraph format has 0 points of space before and after paragraphs; other specifications are not followed when the text is displayed in ADVIZOR Analyst.
    • Only insert images that are in standard image formats such as PNG, GIF, or JPEG. Other formats may not appear if the Navigation Pane is published to ADVIZOR Server.

Technical Support

When submitting a problem to Technical Support, email is the preferred mechanism ([email protected]). In the email, please provide as many of the following as possible:

  • Your name & contact information including phone number
  • The name of the product you are using and its version number
  • Your license key used to install the product
  • A detailed explanation of what you were doing that led up to the problem.
  • Screen shot(s) and/or exact text of any error information
  • Errors are logged to a file at this location; include a copy of this file:

C:\Users\<username>\AppData\Local\ADVIZOR Solutions\<product name>\error.log

Or

C:\Documents and Settings\<username>\Local Settings\Application Data\ADVIZOR Solutions\error.log on Windows XP

Replace <product name> with Analyst or AnalystX, etc. as applicable to your product.

  • Machine's System Information file created from the "System Information" saved as type ".nfo"
  • Operating system's Application event log in .evt format so that we get the detailed event descriptions
  • If you're having a database access problem, submit all relevant DB information, including DB vendor, DB version, whether the DB is local or remote, whether or not you are able to access the DB using vendor or third party supplied query tools, etc

If you encounter an error/exception and are offered the opportunity to forward diagnostic information, please do so. However, note that you can help reduce the time to resolution by also including details of the actions that led to the event. Our ability to rapidly understand the problem is significantly increased when we know all the details.

If you cannot find answers to your questions using the online help "Table of Contents", "Index" or "Find" tabs, or in this release notes file, have your application license number handy and contact us:

Call the ADVIZOR Solutions, Inc Technical Support line during business hours (8:00 AM - 4:30 PM Central time, Monday - Friday) at +1.630.971.5250

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